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Privacy Policy

 

Starks Medical, PLLC values your privacy. Starks Medical, PLLC is committed to keeping your personal data confidential. We use your data solely to provide you with information about our practice and allow you to request additional information about our practice.

 

This privacy policy applies to personal data Starks Medical, PLLC collects from users of the Starks Medical, PLLC website known as the “Website.” “Personal data” is any information that can be used on its own or with other information in combination to identify or contact one of our users. What we do with the use of your personal data is important. In this privacy policy, we provide you detailed information about the collection, use, maintenance, and disclosure of your personal data. The policy explains what kind of information is collected, when and how any personal data might be used, and how that personal data is protected. Your rights regarding your personal data is also explained. 

 

Please read the following carefully to understand the practices and views of Starks Medical, PLLC regarding your Personal Data. Some of the personal data we collect and transmit will, in some circumstances, be considered “health data” (data related to a user’s physical or mental health). We may also collect and transmit “protected health information” (information that relates to the past, present, or future physical or mental health or condition of a user; the provision of health care to a user; or the past, present, or future payment for the provision of health care to user). Therefore, the privacy practices of Starks Medical, PLLC is intended to comply with both the health insurance portability and accountability act (“HIPAA“) and the general data processing regulation (“GDPR”) provisions regarding sensitive personal data. In addition, Starks Medical, PLLC makes every effort to follow and comply with state law related to health data, where applicable. For additional information related to your healthcare information, please send a written request. 

 

By submitting your personal data through the Starks Medical, PLLC Website, you are acknowledging that you have read and agree to the terms of this privacy policy. If you do not agree, please close this Website, do not log into or access the Website, and do not submit any personal data. This privacy policy is occasionally updated, and it is your responsibility to stay up to date with any amended versions. If we modify the privacy policy, it is your responsibility to read and review all changes. We recommend you open, read, and review the policy each time you navigate to the Website. Any changes to this privacy policy will be effective immediately once it is updated on the Website. Any changes shall apply to all personal data we maintain, use, and disclose. If you continue to use the Website it is your responsibility to check the privacy policy to check for changes or updates. If you have questions regarding the privacy policy or any changes, please contact us. 

 

Responsible Entity

Starks Medical, PLLC (“We”, “Us”, “the Company”, “Starks Medical”) is the controller of Your Personal Data and may process this data in accordance with the Privacy Policy. If Starks Medical, PLLC is processing Personal Data on behalf of a third party that is not an agent or affiliate of Company, the terms of this Privacy Policy do not apply. In that instance the terms of that third party’s privacy policy will apply. You can contact Us with any questions about Our Privacy Policy

 

Our Website may contain links to websites and services that are owned or operated by third parties (each, a “Third-party Service”). Any information that You provide on or to a Third-party Service or that is collected by a Third-party Service is provided directly to the owner or operator of the Third-party Service and is subject to the owner’s or operator’s privacy policy. Starks Medical, PLLC is not responsible for the content, privacy or security practices and policies of any Third-party Service. To protect Your information, We recommend that You review carefully the privacy policies of all Third-party Services that You access.

 

Types of Personal Data collected

We collect the following types of Personal Data through Our Website:

-Demographic Data:

We collect demographic information, such as Your name, dependent names, gender, date of birth, height, weight, phone number, and e­mail address. Primarily, the collection of Your Personal Data assists Us in sending You information about our services and products.

-Payment Data:

If you make payments via our Website, We may require that You provide to Us Your financial and billing information, such as billing name and address, credit card number or bank account information.

-Support Data:

If You contact Starks medical PLLC for support or to lodge a complaint, We may collect all information from including technical You provide through log files and other technologies, some of which may qualify as Personal Data. (such as your IP address). Such information will be used for the purposes of troubleshooting, software updates, customer support, and improvement of the Website and related services in accordance with this Privacy Policy.

-Device, Telephone, and ISP Data:

We use common information-gathering tools, such as cookies, log files, web beacons, and similar technologies to automatically collect information, which may contain Personal Data, from Your computer as You navigate Our Website, or interact with emails We have sent You. The information We collect may include Your location, Internet Protocol (IP) address (or proxy server), type of browser, Internet service provider (ISP), the pages and files You viewed on Our Website, Your operating system and system configuration information, and date/time stamps associated with Your usage. Starks Medical, PLLC uses this information to analyze overall trends, to guarantee security of the Website and help us provide and improve Our Website so it will properly function.

-Health and Device Data:

In addition to demographic information, We will collect information regarding Your age, gender, weight, height, health conditions, medical history, symptoms, and communications between You and the healthcare provider providing healthcare services to You via the Website. We collect this information to provide You with the Services and to provide Your healthcare provider providing healthcare services through the Website with the information required to provide medical treatment. 

 

Use of Personal Data

Starks Medical, PLLC uses Your Personal Data for the fulfillment of our Services to You, legitimate business purposes, and staying compliant with legal obligations. We will only use or disclose Your Personal Data when it is legally mandated. We may also use the data when it is necessary to fulfill the purposes described herein. Where required by law, We will ask for Your prior consent before doing so. Specifically, We process Your Personal Data for the following legitimate business purposes:

·       To fulfill Our obligations to You under the Terms of Use;

·       To manage processing of payments;

·       To bill and get payment from health plans or other entities;

·       To keep the Website secure and safe for all;

·       To protect Our privacy, rights, safety or property;

·       To protect Your privacy, rights, and property;

·       To communicate with You about your account and to manage Your Account;

·       To properly track and store Your data within Our system;

·       To respond to lawful requests from government and public authorities, and to comply with applicable state/federal law, including cooperation with judicial proceedings or court orders;

·       To handle requests including technical support from You;

·       To enforce and ensure Your compliance with Our Terms of Use or the terms of any other applicable services agreement We have with You;

·       To manage and improve Our Website and the operations, including the development of additional functionality;

·       To evaluate the quality of service You receive;

·       To allow Us to pursue available remedies or limit the damages that We may sustain.

·       To identify usage trends, and thereby improve Your user experience; and

·       To send You information about changes to our terms, conditions, and policies.

 

We may contact you by telephone, mail, and/or email to provide appointment reminders, financial obligation information, information about treatment alternatives, and other health-related benefits and services that may be of interest to you. 

 

Sharing of Your Personal Data

Your personal data is shared but only when necessary. There are third parties that design and maintain the Website that sometimes need Your Personal Data. 

Starks Medical, PLLC has a limited number of service providers and other third parties (“Business Partners”) that help with the Website and with the business, but they are required to protect Your Personal Data. The data they collect is only used for limited purposes. Business Partners’ use of Personal Data may include, but is not limited to, the provision of services such as customer service, data hosting, prescriptions, IT services, and payment processing.

 

We may share Your Personal Data with lawyers, auditors, accountants, or banks, when We have a legitimate business interest in doing so or when legally required.

We may share Your Personal Data when required by government or legal entities, if reasonable and necessary, to comply with legal processes or as required by law. We may also cooperate with third parties in investigating acts in violation of this Agreement or legally if someone violates the Terms of Use or who may be causing intentional or unintentional injury or interference to the rights or property of Starks Medical, PLLC. 

 

Storage of Personal Data

Starks Medical, PLLC will store Your Personal Data for as long as necessary and to fulfill the purpose for which it was collected, unless it is necessary to pursue a legitimate business purpose outlined in this Privacy Policy. At the end of the applicable retention period, We will remove Your Personal Data from Our databases and will request that Our Business Partners remove Your Personal Data from their databases. If there is any data that We are unable to delete from our systems, We will do all we can to prevent any further processing of such data. We retain anonymized data indefinitely.

If Your Personal Data is disclosed to third parties, We might not be able to access that Personal Data any longer and have no further control over that information. We would in that instance be unable to edit or delete that information and You accept that risk by agreeing to this policy. 

 

Any Personal Data Starks Medical, PLLC collects through the Website will be stored on secure servers in the United States. Personal Data may also be transmitted to third parties, which parties may store or maintain the data on their secure servers.

 

 

Cookie Policy

Cookies are small data files that keep track of Your activity on websites.  If You leave and then return to the previously visited web site the web browser sends cookies to the web server, which tells it what activity You engaged in the last time You used the site. The server can use cookies for activities such as keeping Your browser session secure and retrieving user data. 

 

We use cookies and other technologies to serve You with convenient information and make the Website experience smooth. The cookies used are only essential. Essential cookies are those necessary for use to provide services to You.  Without these essential cookies, we may not be able to provide certain features of the Website to You.

We might also collect information using web beacons, pixel tags, clear GIFs or other similar technologies. These may be used in connection with some Website pages and HTML formatted email messages to, track the actions of Website users, track email usage, compile statistics about Website usage, and other things. 

 

You may choose to set Your browser to remove cookies and reject cookies if you prefer. If You enable a do not track (DNT) signal or otherwise configure Your browser to prevent Starks Medical, PLLC from collecting cookies, You may not be able to utilize all of the functionality on the Website.

 

Protecting Your Personal Data

Starks Medical, PLLC is committed to protecting the security and confidentiality of Your Personal Data. We use a combination of reasonable technical, physical, and administrative security controls to maintain the security and integrity of Your Personal Data, to protect against any potential hacks or threats to the security or integrity of such information, and to protect against illegal or unauthorized access to or use of such information in our possession or control that could result in significant harm or inconvenience to You. Internet data transmissions, whether wired or wireless, cannot be guaranteed to be 100% secure unfortunately. As a result, We cannot ensure the security of information You transmit to us. By using the Website, You are assuming this risk and potential hazards.

 

Starks Medical, PLLC collected information is stored on securely and is protected by a many different safeguards, such as authentication, encryption, backups, and access controls. If Starks Medical, PLLC learns of a security concern, We may attempt to notify You. If available, we may provide information on protective steps through Your provided e­mail address. You may have a legal right to receive such notices in writing depending on location.

 

You are the single responsible party for protecting information entered or generated via the Website that is stored on Your devices and storages. Starks Medical has no access to Your device’s security settings, and it is Your responsibility to implement any security features and protections on your device You feel are appropriate. We recommend that You take any and all appropriate steps to secure any device that You use to access Our Website and We assume not risk.

 

Despite all the protective measures we have put in place, it is not possible to guarantee the security or integrity of data transmitted over the internet 100%. There is no guarantee that your personal data will not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or administrative safeguards. Because of this we cannot and do not ensure or warrant the security or integrity of any personal data you transmit to us and you transmit such personal data at your own risk. You can secure your Personal Data by securing Your device, avoiding phishing emails, avoid using passwords, usernames, account numbers, social security numbers, and other sensitive information in emails and you should not respond to any emails requesting that information. Starks Medical, PLLC will never ask for those things in email. You must also guard and protect your username, password, and other sensitive/private information and not share with anyone. If you believe your information has been compromised, stolen, or shared you should notify Starks Medical, PLLC immediately. 

 

Personal Data Rights

Regarding Your Personal Data you may have the rights as subject to local data protection laws including: 

·       To restrict Your Personal Data processing as much as permitted by law;

·       to access Your Personal Data stored by Us;

·       to erase/delete Your Personal Data, to the extent permitted by data protection laws;

·       to receive communications related to the processing of Your personal data;

·       to make a complaint with an authority in supervisory role; 

·       to object to the extensive processing of Your Personal Data, including the right to object to some marketing;

·       to request that Your Personal Data be transferred to a third party, if possible;

·       to receive Your Personal Data in an easy to read and structured way;

·       to lodge a complaint with a supervisory authority;

·       to not be subject to a decision based entirely on automated processing; and

·       to rectify inaccurate and/or incomplete Personal Data.

 

You have the right to withdraw consent regarding the processing of Your Personal Data without detriment at any time or to exercise any of the rights listed above by emailing Starks Medical, PLLC. You may request a change, update, correction, or deletion of certain parts of Your Personal Data by contacting Starks Medical, PLLC. Starks Medical PLLC will make a reasonable effort to do so, but You understand that it may not be technologically possible to remove from Our systems every record of Your Personal Data. The need to back up Our systems to protect information from inadvertent loss means a copy of Your Personal Data may exist in a non­erasable form that will be difficult or impossible for Us to locate or remove.

 

Starks Medical, PLLC will not market third party services to You without Your consent. We only send e­mails or SMS text messages to You regarding Your Starks Medical, PLLC account and services unless We have Your consent to do so. There is no option to opt out of emails so You can change Your e­mail client settings to filter out these emails. 

 

Minor Policy

The Starks Medical, PLLC Website is not intended for children or individuals under the age of 18 without parental consent and supervision. Starks Medical, PLLC does not knowingly collect Personal Data from individuals under the age of 18 and the Website is not directed to individuals under the age of 18. Starks Medical, PLLC requests that individuals younger than 18 not provide Personal Data to Us. If you are under the age of 18 and wish to create an account with Starks Medical, PLLC, your parent or legal guardian must create the account, submit your personal information, and agree to this privacy policy on your behalf. If We learn that Personal Data was provided from users less than 18 years of age, We will deactivate the account and take reasonable measures to promptly delete such data from our records. If You are aware of a user under the age of 18 using the Website, please contact Us. 

 

 

Complaints
If you are concerned that your privacy rights have been violated, you may contact Starks Medical, PLLC. You may also send a written complaint to the United States Department of Health and Human Services. We will not retaliate against you for filing a complaint with the government or us. The contact information for the United States Department of Health and Humans Services is:
U.S. Department of Health and Human Services
HIPAA Complaint
7500 Security Blvd., C5-24-04
Baltimore, MD 21244
1-877-696-6775
www.hhs.gov/ocr/privacy/hipaa/complaints/

 

Complaints about physicians, as well as other licensees and registrants of the Texas Medical Board including physician assistants can be reported for investigation at the following address: 

Texas Medical Board

Attention: Investigations

333 Guadalupe, Tower 3, Suite 610

P.O. Box 2018, MC-263

Austin, TX 78768-201

 

You will not be penalized for filing a complaint.

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